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Service & Support

Yes, you can order from us even if your billing address is outside Germany.

However, the delivery address must currently be in Germany.

This restriction is due to the different national regulations in EU member states regarding the disposal and recycling of electrical equipment and packaging materials. We are working hard to find a solution.

Yes, provided your company has a valid EU VAT number and the delivery address is in Germany. In this case, German VAT will be charged.

We expect to offer direct delivery to Austria, the Netherlands and France in the near future and are working hard to make this possible as soon as possible.

The current restrictions are due to the different national regulations regarding the disposal and recycling of electrical equipment and packaging materials.

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Contact form

As we offer products from various manufacturers, please let us know which items your enquiry relates to.

Feel free to use the contact form below.

Phone Service

Our support team in Potsdam, near Berlin, looks forward to your call and is happy to assist you in German or English:

Phone:  +49 331 951 362 12


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