Yes, you can order from us even if your billing address is outside Germany.
However, the delivery address must currently be in Germany.
This restriction is due to the different national regulations in EU member states regarding the disposal and recycling of electrical equipment and packaging materials. We are working hard to find a solution.
Yes, with a valid VAT ID and a delivery address in Germany 🇩🇪 or the Netherlands 🇳🇱.
Shipping to Austria should soon be possible with a valid VAT number. We are already working flat out on this.
The reason for the current restrictions is the varying national regulations on the disposal of electrical equipment and packaging materials.
Ich möchte den Kundenservice kontaktieren
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Contact form
As we offer products from various manufacturers, please let us know which items your enquiry relates to.
Feel free to use the contact form below.
Phone Service
Our support team in Potsdam, near Berlin, looks forward to your call and is happy to assist you in German or English:
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